Store Information
Welcome to CallingCardCity.com. Here you can purchase premium quality prepaid phone cards with the best domestic and international rates online 24 hours a day.
After a customer service representative verifies with you, and approves your first order with us, your PIN, access number, and any subsequent orders will automatically be emailed to you immediately after purchase.
The information in the email is much like the back of a standard phone card.
Payment Information
CallingCardCity.com accepts MasterCard, Visa, Discover and American Express credit cards. Orders are accepted only on the web at this time.
Secure Ordering
All online transactions at CallingCardCity.com are handled with highest industry standard SSL (Security Socket Layer) encryption as we take the issue of security very seriously. Every time you send us your credit card number and your billing and shipping information.
We use the industry standard SSL technology to prevent the information from being intercepted. Also, your credit card number is encrypted when your order is processed.
Ordering and Shipping
If you chose email delivery and we have already verified your account, your order will be sent automatically within minutes. Email delivery of order is free.
There are times when for some reasons your credit card customer information is not immediately approved by our credit card processor. Please be assured that we will work with you and our provider to have the problem resolved quickly.
If you have lost your PIN number, simply just log into your account at CallingCardCity.com, and check order status to get your lost PIN number from your orders.
Return Policy
Once the PIN number is delivered to the customer via email, The Sale Is Final.
If you have a problem with a card access number, experience quality problems, or unable to use your phone card, call the customer service number of the service provider on the card first.
Customer service should be able to resolve any problems you may have. Be sure to have your PIN number, Name of the Prepaid Phone Card, control tracking number, and 800 or 866 or 877 toll free access number available when calling customer service.
If the customer service can not resolve your problem, please contact our Customer Service and we'll make every effect to ensure your satisfaction.
We make every effort for 100% customer satisfaction!
CallingCardCity.com does not manufacture phone cards. We market the best phone cards with the best service and resell them to you. If you have a billing or rate question on the card you purchased, please call the customer service number of the service provider of the card in your email order. That number is the customer service number for the service provider that provides service on that card and has access to call detail records and billing records.
We strive to maintain up to date information about product and services on our website. However we must disclaim this information to you for your knowledge.
Rates may be higher on calls made to cellular phones.
Rates are subject to change without prior notice. To be sure the rates are up to date, please call customer service to confirm the up to the minute rate for the destination you would like to call.
Calls from payphone may subject to an additional charge.
Phone Card or PIN(s) are Non Refundable, Non Transferable and Non Exchangeable.
Monthly, bi-monthly, weekly maintenance fee & taxes may apply on certain phone cards. Please see your card information before purchasing your card.
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